- We offer 24/7 online technical support services. Customers can contact our engineering team at any time via phone, email, or remote assistance platforms. If equipment malfunctions occur, such as unstable vibration frequency or flipping mechanism jams, our engineers will provide solutions within 2 hours and arrive on-site within 24 hours (for customers in the Jiangsu-Zhejiang-Shanghai region). All maintenance personnel undergo rigorous training and are familiar with the core structure of the equipment, ensuring precise problem identification and efficient resolution.
- Regular Maintenance, Prevention First
The mechanical vibration components and flipping mechanisms of automatic Parts Aligners require regular maintenance to maintain optimal performance. We provide customized annual maintenance plans for customers, including lubricating key bearings, checking vibration motor amplitude, and calibrating sensor sensitivity. Preventive maintenance can reduce unexpected failures by over 80% and extend the equipment’s service life. - Operation Training, Efficiency Optimization
For new customers, we offer free on-site training covering equipment operation procedures, mold replacement techniques, and basic troubleshooting (such as resetting alarm codes). Additionally, we regularly provide operational optimization recommendations to help customers further shorten alignment cycles and enhance production capacity. - Upgrade Services, Continuous Value Addition
As production processes evolve, we offer hardware and software upgrade options. For example, adding vision inspection modules enables secondary verification of product orientation, while software upgrades can support parameter presets for new molds, ensuring the equipment always meets production needs.
Choosing our automatic parts aligners means more than just selecting a piece of equipment—it is a commitment to a long-term partnership. From installation and commissioning to lifelong maintenance, our professional team and rapid response ensure customers truly achieve “peace of mind, effort savings, and cost efficiency.” Efficient production with worry-free after-sales service—this is the confidence we bring to help enterprises reduce costs and increase efficiency.
Contact the after-sales service team immediately
☎️ 24-hour service hotline: +86 18915561705
📩 Service email: sales@automachinecn.com
🌐 Online repair application: Contact Us_Suzhou AngelRun Intelligent Technology Co., Ltd.